Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
★★★★★
MCNB-Asia has consistently provided us with top-notch electronic products that exceed our expectations. Their commitment to quality and customer service is unparalleled, making them our go-to supplier for all our electronic needs. We highly recommend them to anyone looking for reliable and high-quality equipment.
Aaliyah Sutton
MCNB-Asia Electronics
Frequently Asked Questions
JAN
01
MCNB-Asia Headquarters
123 Tech Lane, Suite 100, Asia
9am – 5pm
FEB
02
MCNB-Asia Support Center
456 Support St, Asia City, Asia
10am – 6pm
MAR
03
MCNB-Asia Event Hall
789 Event Blvd, Asia Town, Asia
11am – 7pm